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Our delivery charge is capped at just £2.99 for each UK mainland order, regardless of how many products on your order or the weight of the parcel. Orders over £100 will automatically qualify for a FREE Next Day Delivery Upgrade.
We also offer a fully trackable next-day delivery service for just £6.95 on orders placed before 2pm. Orders placed after 2pm will despatch the next working day. The DPD couriers will contact you with a 1-hour delivery slot that can be changed to suit you. Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands will be two day delivery as standard.
Please note that the next-day service is not available for Saturday delivery (orders placed before 2pm Friday will be delivered on Monday).
Orders are dispatched next working day but can take 1-2 days for delivery, as in some small cases couriers cannot guarantee that the delivery will be next working day.
We now also ship to Europe and many other countries worldwide - Please check the drop-down menu in the shopping cart for a full list. We apologise if we do not currently ship to your country but will be adding new countries to our shipping list in the near future - please email us at email@example.com if you would like to request a country that we do not currently ship to and we will do our best to accommodate.
To view the actual shipping charge for your order, please select your country in the shopping cart.
PLEASE NOTE: For orders made from the UK, 20% VAT is currently added. For orders outside of the UK, VAT is not added but your order may be subject to your delivery countries sales tax upon delivery or at customs.
We understand that you want to enjoy your new purchases right away and will always despatch orders as soon as we possibly can. General delivery times are outlined below - Please note that during busier times it is possible that a delay may occur for despatch of your order.
Orders are generally despatched within 3-5 business days and sent via Royal Mail 2nd Class post or by DPD dependent upon weight and order value.
DPD deliveries require a signature upon delivery. DPD will contact you by e-mail or phone, if said details are provided, after despatch of your order to arrange a delivery slot to suit you.
For orders delivered by a courier service you must inform us within five working days if goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. For orders delivered by Royal Mail, please allow 10 working days from the date of dispatch for goods to arrive before being classed as lost.
By placing an order with us, you agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
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Please find below the last posting dates for before Christmas delivery, for UK residents;
Tuesday 19th December - Royal Mail 48hr
Wednesday 20th December - Royal Mail Tracked 48hr, Royal Mail 24hr
Thursday 21st December - Royal Mail Special Delivery Guaranteed, Royal Mail Tracked 24hr
Friday 22nd December - Royal Mail Special Delivery Saturday Guaranteed
For International standard and all International Tracking and Signature services, the below dates are the last days of postage for before Christmas for international countries;
Saturday 2nd December - Africa, Middle East
Wednesday 6th December - Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland & Slovakia)
Thursday 7th Decemeber - Caribbean, Central and South America
Saturday 9th December - Australia, Greece, New Zealand
Wednesday 13th December - Czech Republic, Germany, Italy, Poland.
Thursday 14th December - Canada, Finland, Sweden, USA
Friday 15th December - Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland
Saturday 16th December - Belgium, France, Ireland, Luxembourg